Frequently Asked Questions

What's Included In The Box?

Your selected Bike Rack, the instruction manual, tools and all other necessary items to build your Bike Rack.

How Much Weight Can Each Bike Holder Take?

Each Bike Rack Holder (Wheel Holder) are rated to take 32kg.

Are The Racks E-Bike Compatible?

Yes, our Racks are compatible with E-Bikes.

Are The Bike Racks Rust Resistant?

All of our bike racks are powder-coated in our revolutionary Powder Coating that makes our racks weather resistant, rust resistant and all of the above. Just don't submerge them.

How Much Do The Bike Racks Weigh?

3-Bike Rack: 24.2kg (Gross)

4-Bike Rack: 28.4kg (Gross)

5-Bike Rack: 32.8kg (Gross)

6-Bike Rack: 37.3kg (Gross)

What Are The Shipping Times?

Our shipping times are 2-7 Days. 2-4 Days is the most likely.

What Is The Warranty Period?

1-Year Comprehensive Warranty, From Purchase Date.

What Size Wheels Does It Fit?

All of our Racks can fit 24inch - 29inch Wheels.

Will My Bike Rack Fit My Tow Hitch?

Ride N Rack bike racks fit all Australian Standard Tow Hitch Receivers.

Are The Racks Compatible With Vehicles Carrying Spare Wheels On The Boot?

Yes, our Racks are Designed to fit All Vehicles, This includes vehicles carrying spare wheels on the Rear Boot. We made sure during the design process to leave extra room!

Will My Child's Bike Fit?

Yes, the bottom adjustable cross-beam was designed to be able to move to support most sizes of bikes!

If you have any other questions, please email 'RideNRack@gmail.com'