Privacy Policy

Privacy Policy for RideNRack

Effective Date: 16/09/2024

At RideNRack, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, purchase products from us, or use any of our services. By using our website or services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect information to provide you with the best possible experience. This includes:

  • Contact Information: Such as your name, email address, phone number, and shipping/billing addresses.
  • Payment Information: Credit card or other payment details, which are processed securely by our payment processing partners.
  • Order Information: Details regarding your purchases, pre-orders, and product inquiries.
  • Usage Data: Information about your interaction with our website, including your IP address, browser type, pages visited, and cookie data.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • To process, fulfill, and deliver your orders.
  • To communicate with you about your order status, inquiries, or requests.
  • To improve our website, products, and customer service.
  • To send updates, promotional offers, or marketing materials (with your consent).
  • To comply with legal obligations, such as accounting and reporting.

3. Sharing Your Information

We do not sell, trade, or transfer your personal information to outside parties except in the following cases:

  • Service Providers: We may share your information with trusted third-party service providers (e.g., payment processors, shipping companies) that assist in the operation of our business.
  • Legal Compliance: We may disclose your information if required by law, or to protect our legal rights and comply with valid legal requests.

4. Data Security

We implement security measures to protect your personal information. However, no online transmission or storage method is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Cookies

We use cookies to enhance your browsing experience and analyze website traffic. You may choose to disable cookies in your browser settings, but doing so may limit certain website functionalities.

6. Your Rights

You have the right to:

  • Access and receive a copy of the personal information we hold about you.
  • Correct or update your personal data.
  • Request the deletion of your information, unless required for legitimate business or legal purposes.
  • Opt-out of marketing communications by following the "unsubscribe" link in our emails.

7. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us:

RideNRack
Phone: +61 449 631 623
Email: ridenrack@gmail.com
PO BOX 668, North Adelaide SA 5006